Our cancellation policy
We have relaxed our booking terms and conditions for all stays booked for the 2022 season.
You can cancel or amend your stay up to 1 day before your arrival due to a COVID-19 related reason*. You will be offered either refund or a voucher for the amount paid valid for 18 months from the date of issue, less administrative and insurance costs.
* The campsite has to close its doors, your place of residence is under confinement, closing of borders due to COVID-19, one of your party has COVID-19 at the time of departure
** within the limit of the number of accommodations available at the time of cancellation
The campsite offers a Cancellation and Interruption Insurance as an optional extra, through its partner MUTUAIDE ASSISTANCE. 8/14 avenue des Frères Lumière 94368 Bry-sur-Marne Cedex